Refund Policy

Refund Policy

Thank you for choosing AMUNORI as your preferred online shopping destination. We are dedicated to providing you with exceptional products and services. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

  1. Eligibility for Refunds

      To qualify for a refund, you must meet the following requirements:

  • The item(s) must be purchased directly from AMUNORI's official website.
  • The refund request must be made within 30 days from the purchase date.
  • You must provide proof of purchase, such as the order number or receipt.

  1. Initiating a Refund
  • To initiate a refund, please contact our customer support team via email( within the specified timeframe mentioned in section 1.1. Our dedicated support team will guide you through the process and provide the necessary instructions.
  • Once your refund request is received and approved, we will provide you with the return address and any additional instructions.
  • It is your responsibility to securely package the item(s) for return shipment and cover any shipping costs, unless the return is due to our error, such as receiving a defective or incorrect item.

  1. Refund Options
  • Upon receiving the returned item(s) and verifying their condition, we will process the refund within 30 days. The refund will be issued using the same payment method used during the original purchase.
  • If the original payment method is unavailable or not applicable, we may offer alternative refund options, such as store credit. 

  1. Exchanges
  • At this time, AMUNORI does not support direct exchanges. If you wish to exchange an item, please follow the refund process outlined in section 2 and place a new order for the desired item(s) separately.

  1. Damaged or Defective Items
  • If you receive a damaged or defective item, please contact our customer support team immediately. We may require you to provide supporting documentation, such as photographs, to assist in the evaluation process. Once verified, we will arrange for a replacement, repair, or refund, depending on the nature of the issue.

  1. Changes to the Refund Policy
  • AMUNORI reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact our customer support team. We are here to assist you.

Thank you for choosing AMUNORI!